Terms & Conditions

We would like to thank you for downloading and/or using the Loyalty Hub App. By downloading and/or using theLoyalty Hub App, you expressively agree to be bound by following Terms & Conditions and privacy policyof LOYALTY HUB LLC, and all applicable laws and regulations governing use of the App. Please take the time to read these terms and conditions.These terms and conditions are drafted in the English language. If translated into any other language other than English, the English language version shall prevail to the extent of any inconsistency.

Changes to terms of use.

LOYALTY HUB LLC, reserves the right to make changes to these terms and conditions at any time, that are effective immediately upon posting on the App. We may do this to ensure the App is as useful and efficient as possible, we will note on this page when there are any changes and we advise you to check this page periodically. If you violate these Terms of Use, LOYALTY HUB LLC, may terminate your use of the App, bar you from future use of the App, and/or take appropriate legal action against you.

Terms of use.
  1. The rewards offered by each of Loyalty Hub’saffiliates ( participating store or a group of store’s or business ) is at their sole discretion. The rewards obtained from one affiliate can be redeemed only from that particular affiliate itself. Rewards from one affiliate cannot be redeemed from another affiliate or even from LOYALTY HUB LLC, directly.
  2. You understand and agree that the administration, management and maintenance of Loyalty Hub is bound by the Terms and Conditions of LOYALTY HUB LLC. Incase of any dispute regarding Loyalty Hub’s offers, it will be between you and the participating business/ Loyalty Hub affiliate and you agree that LOYALTY HUB LLC, is not responsible, and shall have no liability to you, with respect to the Loyalty Hub schemes.
  3. Any use of the Offers in violation of these terms of use will render the Offers void, and LOYALTY HUB LLC, will avail itself of any and all legal remedies available to it. Offers may not be reproduced and are void where prohibited or restricted by law.
  4. LOYALTY HUB LLC, will not be responsible for the closing down or refusal of any affiliate to acceptLoyalty hub offers; however, we will use reasonable efforts to rectify the situation, to the extent possible.
  5. LOYALTY HUB LLC. will not be responsible in the event that acts of God, fire casualties, illness, injury or other events beyond its control, prevent you from using any Offer.
  6. Users must ensure that they have collected the appropriate number of loyalty tokens to redeem against any offers listed. When you redeem an offer facilitated by the Loyalty hub App, please note that the supplier, not LOYALTY HUB LLC, processes your voucher redemption and fulfils your offer under their own terms.
  7. LOYALTY HUB LLC, and its affiliates will not interfere with redemptions arbitrarily, but we reserve the right to cancel or not process a redemption because of certain extenuating circumstances, such as when a redemption is no longer available or when we have reasonable cause to suspect that a redemption request may be fraudulent. LOYALTY HUB LLC, also reserves the right to take steps to verify your identity to process your reservation.
  8. Each of Loyalty Hub’s affiliates have their own terms of use and it can be found in the loyalty card section of each affiliate.
  9. Each of Loyalty Hub’s affiliates runs loyalty rewards on a contract basis, LOYALTY HUB LLC. will not be responsible for the loss of tokens when a contract has expired and you can no longer redeem/collect loyalty tokens at expired outlets, while we do our best to ensure that the service is continued and you can redeem all of your tokens we can not be responsible for lost tokens due to closure of businesses or expired contracts.
  1. Eligibility: The number of Loyalty token collected per user shall be equal to or more than the declared required amount of Loyalty tokens needed for the subject competition.
  2. Exceptions: Anyone found to be entered fraudulently will not be permitted to enter the competition.
  3. Prize validity: Prizes shall be collected within no more than one week from the date of announcing the winner.
  4. Prize winners will be officially notified by LOYALTY HUB LLC, authorized staff using the customer information provided on your registration. Users are strongly advised to ensure that their contact information is updated.
  5. LOYALTY HUB LLC, reserves the right to request winners to provide proof of identity of the winning candidate at the time of claiming the prizes
  6. LOYALTY HUB LLC, will never request the winners to pay any charges for claiming their prizes or ask for their personal identification numbers, bank account details and other important documents
  7. By entering the competition, unless otherwise advised, each winner agrees that Loyalty Hub may use their information and announce their win on the competition page of the App, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the winner.
Limited license
  1. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the App pursuant to the requirements and restrictions of these Terms of Use. LOYALTY HUB LLC, may change, suspend, or discontinue any aspect of the App at any time. LOYALTY HUB LLC, may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the App.
  2. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sub-license, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the App, or any of its contents (including software) in whole or in part.
  3. Loyalty Hub App stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the App secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Loyalty hubApp will not work properly or at all.
  4. You should be aware that there are certain things that LOYALTY HUB LLC, will not take responsibility for,certain functions of the App will require the App to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, However LOYALTY HUB LLC, cannot take responsibility for the App not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
  5. If you’re using the App outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the App, or other third party charges. In using the App, you’re accepting responsibility for any such charges, including roaming data charges if you use the App outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the App, please be aware that we assume that you have received permission from the bill payer for using the App.
  6. LOYALTY HUB LLC, cannot always take responsibility for the way you use the App i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, LOYALTY HUB LLC, cannot accept responsibility.With respect to LOYALTY HUB LLC ’s responsibility for your use of the App, when you’re using the App, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. LOYALTY HUB LLC. accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the App.
  7. At some point, we may wish to update the App. The App is currently available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the App to) may change, and you’ll need to download the updates if you want to keep using the App. LOYALTY HUB LLC. does not promise that it will always update the App so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the App, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the App, and (if needed) delete it from your device.
Business Activity
  1. LOYALTY HUB LLC, provides organisations in the UAE with digital loyalty cards, Loyalty hub also provides digital marketing support services to organisations listed, available through purchase of a choice of membership tiers.
  2. If you are paying for services provided by LOYALTY HUB LLC, we will make it clear what you are paying for.
Featured Ads and Sponsored Content
  1. LOYALTY HUB LLC. may offer sponsored content and featured ads as well as other paid services to its customers. This can include paid content links, featured ads and other digital marketing tools which may require information to be transmitted to a Third Party supplier.
  2. LOYALTY HUB LLC, is not liable for these actions and or any use or terms of service imposed from the Third Party.
  3. LOYALTY HUB LLC, also makes no representation or guarantee as to the safety or security of the information transmitted to any Third Party, and your linking to any Third Party is completely at your own risk.
  4. The Loyalty HubApp may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the application are accurate and comply with all applicable laws. LOYALTY HUB LLC, is not responsible for the acts or omissions of any advertiser or sponsor.


No Commercial Use

The App may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain LOYALTY HUB LLC. prior written consent to make commercial offers of any kind on the App, whether by advertising, solicitations, links, or any other form of communication. LOYALTY HUB LLC will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the App and barring such violators from use of the App.

Links And Search Results
  1. The Site may automatically produce search results that reference and/or link to third party sites LOYALTY HUB LLC has no control over these sites or the content within them andLOYALTY HUB LLC, does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. LOYALTY HUB LLC. does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer.
  2. By using the App to search for or link to another site, you agree and understand that you may not make any claim against LOYALTY HUB LLC, for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at info@loyaltyhubapp.com
Copyright Policy
  1. You shall have no rights to copy or modify the App or any of the trademarks in any way, it is not permitted to attempt to extract the source code of the App. It is not permitted to translate the App into any other language or make derivative versions. The Loyalty hub App, all of the trademarks, copyright, database rights and other intellectual property rights related to it belong to LOYALTY HUB LLC
  2. Copyright in the text, images, photographs, graphics, layout and design of LOYALTY HUB LLC. are protected by local and International copyright laws. Copyright in all LOYALTY HUB LLC. products and in the text, index, rules of use, offers, layout and other copyrights works contained in the Loyalty hub App, is owned by LOYALTY HUB LLC, or used with permission.
  3. No part of the LOYALTY HUB App may be reproduced in any form (including by electronic or mechanical means, photocopying, recording, or information storage and retrieval) without the written permission. The LOYALTY HUB LLC, wordmark and logo are the trademarks and/or registered trademarks of LOYALTY HUB LLC. Other trademarks, artwork, copy and/or translations of copy appearing in this publication are used with permission of their respective licensed owners.
  4. LOYALTY HUB LLC may terminate the privileges of any user who uses this application to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information and graphics to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
Licence granted to you

By providing materials to LOYALTY HUB, including by submitting or uploading content or materials for use on the application you represent and warrant that you or the owner of all rights to such content or materials has expressly granted LOYALTY HUB an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. LOYALTY HUB may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against LOYALTY HUB for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to LOYALTY HUB. Any communication or materials you send to LOYALTY HUB will be treated as non- confidential and non-proprietary and may be disseminated or used by LOYALTY HUB for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.


If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.


Loyalty hub


Heading & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.